Returning a Target.com Purchase to a Target Store

Target.com In-Store Retu Policy

Online purchases must be retued within 90 days and must be new, unused, and contain all original packaging and accessories. A form of personal identification may be required. Some items cannot be retued if opened, including music, movies, video games, software and collectibles. GiftCards, e-GiftCards, prepaid music, game and phone cards cannot be retued. Items that have been replaced because they are damaged, defective or incorrect must be retued to a Target.com Retus Center, and cannot be retued to a Target store. Other restrictions may apply.

You must have an in-store receipt from our Online Retus Center in order to retu a Target.com item to a store.

If your retu was part of a gift registry, please visit our Gift Registry Retu Policy.

All other retus or exchanges will be offered manufacturers' warranty and repair assistance at 1-800-303-0308 (if applicable).


It's easy to retu a Target.com purchase to a Target store. Here's how:

On the detail page for the item on Target.com, look for the bullet that says 'You may retu this item to any Target store.”

You can also check in the Online Retus Center to see if your item can be retued to a Target store. A store-retuable purchase will have 'Store Retu” as an option within the 'Select Your Retu Method” page.


Printing an In-Store Receipt

At the Online Retus Center:

1.    Indicate how you received the item. Are you the purchaser? Are you
       retuing a gift?
2.    If you are the purchaser, select the appropriate order from your account
       history, then click 'Continue”.
3.    If you are retuing a gift, enter the order ID from the packing slip. You'll
       then be prompted to enter your name and email address. This is needed
       in order to process your refund.
4.    Select the reason for the retu and select the quantity of items you are
       retuing. Click 'Continue”.
5.    Select the 'Target Store Retu” option and click 'Continue”.
6.    Print the page containing your in-store receipt.
7.    When retuing your item to a Target store, be sure to bring the printed
       receipt, your item, any product packaging and accessories, and personal
       identification.


Having trouble printing your store receipt? You may also access the Online Retus Center through a kiosk at any Target store location. Find the Target store closest to you with our store locator or call 1-800-800-8800.

In most instances, Target Stores Guest Services can look up your Target.com order ID for purchases made within the last 90 days on a credit/debit card or GiftCard using our Receipt Look-up system.


Target.com Store Refunds:

•    Credit Card Purchases: Your refund will be credited to the original credit
      card.
•    Target GiftCard and e-GiftCard Purchases: Your refund will be issued in
      the form of a Target GiftCard good for purchases made at Target stores
      and on Target.com.
•    Gift Recipients: Your refund will be issued as a Target GiftCard good for
      purchases made at Target stores and on Target.com.


Shipping/Handling and Gift Wrap: Shipping/Handling and Gift Wrap charges cannot be refunded at the store. If the retu is a result of our error, use the Online Retus Center to retu the item to a Target.com Retus Center for a complete refund. For more information, visit Retuing a Target.com Purchase to Target.com, or call Online Guest Services at 1-800-591-3869.

Restocking Fees: Some items are subject to a 15% restocking fee, including camcorders, digital cameras, portable DVD players and portable electronics.

Tax: The appropriate tax amount by item will be included with your refund.

Discounts and Promotions: The refund value for each item retued will be reduced to reflect the value of a free gift or discount.

Holiday and Seasonal Merchandise Refunds: Holiday and seasonal merchandise on clearance at the time of retu will be refunded at the current clearance price.

Other restrictions may apply.

Retuing a Target.com purchase to a Target.com Retu Center?